Patient Information

1. In-patient admission

• Admissions to the hospital are done based on the patient condition, health status and the ailment.
• The duration of stay can vary depending on the patient’s clinical status and ailment. This needs to be clarified with the treating doctor.
• A relative/ family member or a close confidant should be available to stay with the patient around the clock. In some wards (for examples in the female wards, exclusively female bystanders are a must and in male wards, male attendants are preferred; Children need to be admitted with a female attendant). This is hospital policy and is non-negotiable for safety and security reasons.
• Once you/ your relative’s treating doctor decides to admit you, you will be sent to the admission counter to provide details and for payment based on the chosen wards.
• You will be received by the nursing staff who will also explain to you the rules and regulations of the hospital and the visit times of the doctors, therapists and residents.

2. Hospital Stay

• To hospital stay will depend on the ailment and the condition of the individual.
• The consulting surgical team will see you on rounds.
• The exact date of surgery will be informed in due course. There may be a delay in surgery following admission in view of sick patients being offered precedence.
• The requirements for surgery and the payment issues will be discussed prior to the actual surgery.
• Clearance for surgery may be required in which case the patient will be referred to the concerned speciality hospital(Eg: Cardiac clearance, Pulmonlogy clearance)
• You will be regularly seen by a junior/senior resident on a daily basis. Any clarification can be done with the nursing staff or the resident. The Consultant is aware of all your details through the residents.
• You may also be referred to various other departments and therapies depending on your need. Your treating doctor will usually refer you to them and you will be given appointments.

3. Discharge process

• The discharge date is intimated by the treating doctor well in advance. Be sure to prepare yourself for discharge and clarify all you need with the resident.
• Wound care, specific care of the patient would be informed to you at the time of discharge and mentioned in the discharge summary
• You/ your relative will be given a discharge summary from the hospital with all your treatment details. At the same time you will be prescribed medications and will be given a follow up date that coincides with the treating team’s follow up schedule (as explained above).